Hits.cash Support Center

I'm downgraded to lower Levels

This happens because of one reason: Please keep in mind that for every $0.01 worth of Paid Ads you view, 20 BAP is deducted from your account upon the Paid Ad is viewed. 

This essentially means your Level is determined according to the number of BAP you currently have. You can always purchase more Adpacks to increase your BAP.